As a buyer I understand that a pet or kennel owner cannot absolutely guarantee the health of any puppy they sell. However the purchaser may have the puppy they purchase examined by a veterinarian in the first 3 days after it is received. If it is diagnosed as being an unhealthy pet, at this time a second opinion from a different veterinarian agrees it is unhealthy the puppy will be replaced. We do not guarantee color, size, flaws that are not life threatening, or the ability to reproduce.. If the puppy had to be shipped seller will pay the expense of returning the pup and the buyer the replacement expense of the new pup. The prompt return of the pup must be accompanied by a written report from each veterinarian. If the pup is not returned within 7 days of diagnoses it is considered accepted as-is and guarantee is null and void.
We CANNOT stand behind hypoglycemia or diarrhea due to stress or improper diets. We do not accept returns for hernias because they can be fixed for far less that returning the pup if it has to be shipped, but the pup will be health checked and if I did not notice the hernia, the vet will check for it when he does his health check. The pup will be vet. checked for a health certificate if it is to be shipped and will be checked for hernias and buyer will be informed before the shipment if one is found. If the pup should die before it is a year old it will be replaced if an autopsy is performed and the cause was congenital, such as heart, liver, or kidney failure; a vet. report must be supplied. If an autopsy is not performed this guarantee is void and the puppy will not be replaced. If a puppy must be replaced it will be replaced with the next available same sex pup of the same quality and the total expense of shipping will be paid by the buyer. If the puppy must be shipped it will only be shipped counter to counter with the buyer paying the cost of shipping, crate and health check. This guarantee is void if the puppy is resold.
I understand that Willow Hills Lil Treasures or it's owner's will NOT under any circumstances make any refunds on puppies. I understand that I [the purchaser] will assume any and all veterinarian cost and any other expense that I might incur in connection with this puppy and will waive any cost what so-ever against Willow Hills Lil Treasures and it's owners. By signing I agree that Willow Hills Lil Treasures is not responsible for any vet. bills I incur for any reason and understand they will not refund any of the purchase price of this puppy for any reason.
I understand that Willow Hills Lil Treasures will mail this puppy's [AKC] papers upon clearance of the buyer's check and the guarantee page signed and returned. Allow at least three weeks for this if papers are back from AKC, sometimes they take a while to come from American Kennel Club. If puppy is being shipped the puppy will only be shipped after it is paid for in full and check has cleared the bank. I understand that no other guarantees are meant or implied.
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This site was last updated 01/22/18